ISUZU Viet Nam Co.,ltd                                                                                               

695 Quang Trung Street, Thong Tay Hoi ward, HCMC

 

1. Overview of company

Established on Oct 19th, 1995, ISUZU Viet Nam Co., Ltd (IVC) is a Japan-Vietnam joint venture automotive company specialized in assembling & distributing commercial vehicles & light commercial vehicles includes light duty trucks, medium duty trucks, heavy duty trucks, bus chassis as well as pick-up and SUV.

In 2022, ISUZU Vietnam officially launched new ISUZU Master Truck product lines Euro 5 – GREEN POWER – is the newest upgraded version of Common Rail Technology, complying with Government’s roadmap on emission standard in Vietnam, contributing to environmental protection and the sustainable development of society.

Over 25 years of presence in Vietnam, ISUZU products have been trusted and highly appreciated by customers with many outstanding advantages: SAFETY – DURABILITY – FUEL EFFICIENCY – ENVIRONMENT FRIENDLINESS.

ISUZU Vietnam highly acknowledges that “The best keeps getting better”, we commit to continue improving, enhancing product and service quality to contribute to the development of customers’ business. On the other hand, ISUZU Vietnam also organizes annual “Heart and Smile” community activities, contributing to the development of Vietnam’s economy and society.

 

2. Vacancies

Job title: IT Helpdesk

Number: 01

 

3. Job Description

– End-User Support

+ Provide first-level technical support for hardware, software, user accounts, and business applications

+ Troubleshoot and resolve common IT issues; escalate complex issues when necessary

+ Handle onboarding and offboarding processes, including device preparation and system access setup

– IT Device & Asset Management

+ Install, configure, and maintain end-user devices (laptops, desktops, printers, etc.)

+ Manage IT asset inventory, including tracking, allocation, and lifecycle management

+ Manage and maintain office equipment (photocopiers, printers) and coordinate with vendors

– System & Access Administration

+ Manage user accounts and access rights in accordance with company policies

+ Administer AWMS system access, including user creation, role assignment, and permission management

– System Operation Support

+ Support basic operation, monitoring, and routine maintenance of the AWMS server

+ Assist in routine IT operations and basic system maintenance tasks

– Request Handling & Documentation

+ Receive and handle IT support requests on a case-by-case basis, ensuring timely response and proper follow-up

+ Record and track issues manually where applicable to maintain visibility and continuity

+ Making documentation for use

+ Consulting and advising on system safety and security issues

 

4. Job Requirements

– Education: University

– Major in Information Technology/Electronics – Telecommunications or related fields

– 1-2 years of experience in IT support or helpdesk role

– Basic English communication skill

– Basic knowledge of networking fundamentals (TCP/IP, LAN/WAN, Wi-Fi, IP configuration)

– Basic knowledge of server operation and monitoring (e.g., Windows Server, file server, or application servers)

– Experience in user account management (Active Directory, Entra or similar systems)

– Basic understanding of computer hardware (PC, laptop, printer, photocopier) and troubleshooting

– Basic skills in IT asset management and documentation

 

5. Benefits

– Salary: Negotiate

– 13th month salary and bonus

– Social Insurance according to Law; Premium Health Insurance

– Have lunch at the company and 5 working days/week; 18 days annual leave

– Professional working environment, have the opportunity to use English daily

– Some other attractive benefits

 

6. Working place: 695 Quang Trung Street, Thong Tay Hoi Ward, HCMC

 

7. Deadline: 30/04/2026

 

8. Contact: Phuc Nguyen, email: phucnlh@isuzu-vietnam.com